This Privacy Policy explains how Spinformula Casino (“we”, “us”, “our”) collects, processes, and protects the personal data of users (“you”, “your”) who access and use our online casino services through https://spinformulacasino.org.uk, specifically addressing the requirements and expectations of residents in the United Kingdom. We are committed to safeguarding your privacy and handling your personal information in accordance with applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller Information
Spinformula Casino is the data controller responsible for determining the purposes and means of processing your personal data. Our contact information is available on our website if you have any queries regarding data protection or this Privacy Policy.
2. Types of Personal Data Collected
We collect various categories of personal data to facilitate your use of our website and services. The types of data we may collect include:
- Identification Information: Name, date of birth, gender, and other identifiers necessary to verify your identity.
- Contact Information: Email address, telephone number, residential address, and other contact details.
- Account Data: Username, password, account preferences, and transaction history.
- Financial Information: Payment methods, bank account details, and records of deposits and withdrawals.
- Technical Data: IP address, browser type, device identifiers, and usage data collected via cookies and similar technologies.
- Communication Data: Correspondence with our customer support and responses to surveys or feedback forms.
3. Legal Basis for Processing Personal Data
We process your personal data on the following legal bases:
- Performance of a Contract: To provide you with access to our casino services and fulfil our contractual obligations.
- Legal Obligations: To comply with statutory and regulatory requirements, including anti-money laundering (AML) and responsible gambling regulations.
- Legitimate Interests: To improve our services, ensure the security of our platform, and prevent fraudulent activities, provided that such interests are not overridden by your rights.
- Consent: In certain cases, where required by law, we will obtain your explicit consent before processing your data. You may withdraw your consent at any time.
4. Purposes of Data Collection
Your personal data is collected and processed for the following purposes:
- To create and manage your user account.
- To verify your identity and age for regulatory compliance.
- To process financial transactions, including deposits, withdrawals, and payment verifications.
- To provide customer support and respond to your enquiries.
- To monitor gaming activity for responsible gambling and anti-fraud measures.
- To send you service-related communications and, where permitted, Spinformula promotions.
- To analyse and improve the functionality and security of our website and services.
5. Data Sharing and Disclosure
We may disclose your personal data to third parties in the following situations:
- Service Providers: We engage third-party processors to assist with payment processing, identity verification, IT support, and marketing. These processors are contractually bound to protect your data and act only on our instructions.
- Regulatory and Legal Authorities: We may share your data with regulators, law enforcement, or government agencies as required by law or to protect our legal interests.
- Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party, subject to confidentiality safeguards.
We do not sell or rent your personal data to third parties for commercial purposes.
6. International Data Transfers
Your personal data may be transferred outside the United Kingdom or the European Economic Area (EEA) to countries that may not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data and uphold your privacy rights.
7. Data Security
We implement technical and organisational measures to secure your personal data against unauthorised access, loss, misuse, or alteration. These include encryption, access controls, regular security assessments, and staff training in data protection. While we strive to maintain a high standard of security, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. When your data is no longer needed, it is securely deleted or anonymised. The retention period may vary depending on legal and regulatory requirements, particularly those relating to anti-money laundering and gambling regulations.
9. Your Rights as a Data Subject
Under the UK GDPR, you have the following rights in relation to your personal data:
- Right of Access: To obtain confirmation of whether your data is processed and to request a copy of your data.
- Right to Rectification: To request correction of inaccurate or incomplete data.
- Right to Erasure: To request deletion of your data, subject to legal and regulatory constraints.
- Right to Restriction: To request restriction of processing in certain circumstances.
- Right to Data Portability: To receive your data in a structured, commonly used format and transmit it to another controller.
- Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: To withdraw consent at any time where processing is based on your consent.
You may exercise your rights by contacting us using the details provided on our website. We will respond to your requests in accordance with legal requirements.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse usage, and enable certain functionalities. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy available on the website.
11. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Any material changes will be communicated via our website or by direct notification where appropriate. We encourage you to review this Policy periodically to stay informed of how we process your personal data.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer through the contact methods provided on the Spinformula Casino website. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been infringed.
13. Effective Date
This Privacy Policy is effective as of 1 March 2026 and supersedes any previous versions. Continued use of our website and services constitutes acceptance of the terms described herein.